Do what you say and say what you do

Share
16 min

ESG, the rule of three: a brief overview of inspiring practices

The sustainable company transforms its intentions into a wide range of more or less original practices. While Governance practices are relatively similar across various groups, practices concerning the Social and Environmental aspects highlight each company’s specific appropriation of sustainable development goals. Even more than sticking to its values, each group aims to embody them in its practices.

They set themselves intermediate goals in the short or medium term. They aim for 2024, 2025, or 2030 at a pinch. But 2050 is already too far ahead. Action must be visible, in the near future, so that they don’t seem to be putting off the emergency until tomorrow. Action needs to be here and now. And the reports published on corporate websites speak for themselves. Schneider Electric’s latest integrated report devotes 37% (220 of its 584 pages) to sustainable development. Chapter 1: “Group strategy and sustainable development”. Chapter 2: “Sustainable development” The rest belongs to what follows.

Firms are looking to take account of their environment beyond their own sphere. Practices highlight the need for mutual support and collaboration with their stakeholders. The bank ABN AMRO takes responsibility for its partners’ impact on biodiversity. It means thinking as a system, not in isolation.

Of course, businesses want to prove the viability of their actions to their partners, through awards obtained from ESG rating agencies (Moody’s, Dow Jones Sustainability Indices, etc.), and to their customers, sometimes by creating their own index (like Leroy Merlin’s “Home Index” or Schneider’s Sustainability Impact). But the rationality of these emerging practices is also emphasised: “Sustainability is about doing good, but it also makes good business sense,” says Schneider Electric’s 2022 Integrated Report, which highlights one figure: 72% revenue impact. “Our business model delivers solid, stable, sustainable financial performance, offering attractive returns to our financial partners.”

So we have selected a few of these inspiring practices to provide an overview – though a far from exhaustive one – of what is really happening in sustainable companies. To quote Caroline Riffaud, Head of Environment at CGI Western and Southern Europe: “by the time we get to sorting the emails, everything else will already be in place
”

Setting up a circular economy with partners to recycle certain used materials.

“Not only do they stop throwing things away, they also create financial value”

Audrey Pineau, CGI Business Consulting

Launching a circular economy section in a test shop

Leroy Merlin

Deploying regenerative practices, agroforestry, soil cover, hedge and tree planting, and more

“I like the word ‘regenerate’: it goes further than just limiting our environmental impact.”

Sandrine Sommer, Moët-Hennessy

Setting up test shops

“Our Polish teams set up a free water fountain next to the drinks section. They saw no impact on the sales of bottles or cans because it attracted a different audience.”

Arnaud Rolland, LagardĂšre Travel Retail

Introducing a technology to measure the carbon emissions of each plant

“We have 200 plants worldwide and 120 distribution centres. Over the last few years, we have put all our technology into these factories and centres, and we can now measure the carbon impact of each site. When we say a factory emits zero carbon, it’s because we’ve measured it, because we have proof”

Schneider Electric

Renovating rather than constructing buildings

“Renovation has less impact than construction.”

Victor Genin, Accor

Creating an eco-responsible index to rate products according to their impact, and commercial promotion of the best-rated products.

“We have launched a social and environmental ‘Home Index’ notice giving our products a score based on environmental and social criteria. A grade from A to E is awarded, enabling our customers to make informed choices and our sales staff to promote A and B products.”

Agathe Ruckebush, Leroy Merlin

Estimate in euros of the impact generated on biodiversity by ABN AMRO’s lending and asset management activities (impact generated by its customers through loans from the bank)

“Through our lending and asset management activities, we provide capital to help businesses grow. In doing so, however, they consume additional natural resources and exert greater pressure on biodiversity.”

2022 Impact Report, ABN AMRO

Carrying out diagnostics in partnership with Agefip to help companies measure their level of social inclusion

CGI

Deploying the Climate Fresco

Enedis

Promoting responsible consumption.

“We’re selling the art of tasting. Our products are precious, so we want them to be consumed in moderation and appreciated for their quality. Within the company, we train our staff to be truly effective ambassadors. Outside the company, we get our message across.”

Sandrine Sommer, Moët-Hennessy

Training future talent

“We have partnerships with a number of schools, because it’s essential to get close to students and build links with them. They challenge us, they come up with different answers to our case studies, and we pass on our experience of how things really are in the field”

Sandrine Sommer, Moët-Hennessy

Promoting gender diversity

“Jean-Pascal Tricoire has taken some radical decisions. Our commitment today is that 50% of new entry-level employees must be women. 40% of middle management staff must be women. And a minimum of 30% in top leadership.”

Rafael Segrera, Schneider Electric

Skills sponsorship

“For example, we have developed an online app for one of our partner associations. Our CGI recruitment teams also carry out mock interviews for people who are retraining or looking for internships, work-study programmes or jobs. Our employees take time out between assignments to help charities. This is also part of our business plan.”

Amélie AuquiÚre, CGI

Commitments regarding the provenance of food products sold

LagardĂšre Travel Retail

Encouraging employees to express themselves freely

Schneider Electric

Promoting ethnic diversity

“The heads of the group’s major geographical areas are local people. In the old days, all the big bosses were French, male and white. It was just a fact of life. Today, you have women, local people, different ethnic origins. And that’s one of Schneider’s greatest strengths. Today, we see ourselves as the most local of global firms and the most global of local firms. And why is this? Chiefly for our customers: they want us to speak to them in their own language. Otherwise, it’s more difficult.”

Rafael Segrera, Schneider Electric

Virtually customised employee training

“When we define the carbon trajectory, we do it with those who actually deal with carbon, particularly product managers and the people in Quality. We took our product categories, the ones that accounted for over 50% of our emissions, and carried out virtually customised training, with interviews and workshops. When they talk to suppliers, they present a different argument.”

Leroy Merlin

Roll-out of the Axa Climate School (e-learning course)

Leroy Merlin

Internal competition between stores to generate ESG actions

“A positive competition where each store knows what it can do and earns points.”

Leroy Merlin

Strengthening relations with political bodies (government, EU, etc.) for a better grasp of regulations

“We have someone in front of every mayor and members of parliament, especially MEPs. We have a whole department to manage relations with the EU.”

Emmanuelle Broustet, Enedis

Adoption of mission-led company status

“It won’t be a revolution for us, but a continuation of what we already are”

Emmanuelle Broustet, Enedis

Variable executive pay indexed to the company’s non-financial performance

Accor

Feminising management committees

Accor

Management training

“In the finance sector, supervisory authorities like the European Central Bank (ECB) are testing new board members on their knowledge of ESG. That’s marvellous! Well, the exam isn’t very difficult, but the fact that the ECB is doing it is already a very good sign.”

Tjeerd Krumpelman
ABN AMRO, ECB (European Central Bank)

Internal mobility of executives

Leroy Merlin

Gender parity on the Board of Directors

Schneider Electric

Executive pay indexed to long-term results.

Schneider Electric

Working with other companies in think tanks to standardise practices

“We are trying to work in think tanks with the big players in the French market, whatever their sector, so that we can all align with best practices.”

Audrey Pineau, CGI Business Consulting

Share

GLIMPSE

Receive upcoming issues

Follow us