What can AI still not do?

No, AI has not yet conquered the entire professional world. Certain tasks and jobs are still holding out against it. A few examples:

THE RESISTANCE OF MANUAL AND PHYSICAL TASKS

Most purely manual and physical tasks, like handling, remain beyond the reach of AI. “Apart from highly manual and physical tasks like transporting products from one place to another or driving a lorry, there is always some part of an activity that can be automated using generative AI, particularly when it involves handling digital elements,” says Pierre-Louis Bescond, Head of Data & Advanced Analytics at Roquette.

THE IMPORTANCE OF HUMAN BEINGS IN THE CREATIVE PROCESS

The evidence is consistent: companies expected to be creative are banking on AI to boost productivity without replacing human ingenuity. AI is just a tool for supporting designers’ waking dreams. “It’s AI that needs them. It can’t do anything on its own,” we’re told. “We need highly imaginative people more than ever to specify and make the most of what AI can contribute.”

JOBS PROTECTED BY REGULATIONS

With the insurer Allianz France, some activities are completely unautomated. “Activities that are too risky in terms of regulations,” says Florian Lagardère, head of the Big Data AI Factory. “Anything involving extremely sensitive data would be too complicated to do that.”

THE RESILIENCE OF SOFT SKILLS

Microsoft emphasises the importance of “soft skills”. Eneric Lopez, Director of the National Initiative for AI at Microsoft France, says: “With the use of AI, these will be intensified. Cross-functionality, expertise, strategy, empathy and creativity will all remain essential.

THE CRUCIAL NEED FOR HUMAN INVOLVEMENT IN PROCESSES

“To be honest, it’s impossible to automate 100% of processes today. Every single one is monitored by a person,” says Jean-Baptiste Girardin, Data Product Manager at Malakoff Humanis. Once again, the need for human supervision is apparent.